INCIDENT REPORT

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Incidents & Investigation Form

Sometimes things don't go according to plan, and when that happens, we want to know! Fill out the form below so we can help make things right. 


Completion of this report is not an admission of liability by the facility or customer. By using our wash, customer has assumed responsibility for loose, defective, previously damaged, or non-factory original items as well as un-lowered antennas. Of course we will pay for damage caused by a mistake on our part, but we require a full investigation prior to any actions. Full and complete responses to all of the requested information will assist in the investigation and processing of your potential claim. Failure to provide all of the requested information may delay or adversely affect the investigation and processing of your potential claim. Thank you for your time and cooperation!


Incident Report


VEHICLE INFORMATION IS REQUIRED FOR VEHICLE CLAIMS


PERSONAL INFORMATION IS REQUIRED FOR ALL CLAIMS


Please attach pictures and supporting documents. If this is a vehicle claim, a picture of the Vehicle Tag/License Plate must be the first attachment. Five images are required to process any claim.


  • By submitting this form you agree that:

    I certify that the information provided on this form is true and accurate to the best of my knowledge. I understand that submitting this form does not imply that GoodDay Express Carwash has accepted responsibility for this matter. Responsibility will be determined following a thorough investigation and analysis of the facts and circumstances related to the incident. Additionally, I acknowledge that I am voluntarily providing this information to assist GoodDay Express Carwash in their investigation. By completing this claims form, I grant permission for GoodDay Express Carwash to use the information provided herein, and I understand that this form, along with any additional information, may be shared with GoodDay Express Carwash’s insurer or others involved in investigating the incident.

  • To expedite processing, please include the following documentation in support of your claim:

    • Three competitive estimates from licensed repair facilities
    • Photographs reflecting damage to your property
    • Police report – if available
    • Proof of Purchase (receipt)
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